Terms & Conditions

 

§ 1 Applicability 

§ 1.1 These Terms of Business are applicable, in the version valid at the time the order is placed, for all types of goods and services provided to customers by Bruce la Cruz (www.brucelacruz.com).

 

§ 2 Orders and Agreement

§ 2.1 All offers made by Bruce la Cruz are without obligation. A binding agreement is made between the customer and Bruce la Cruz (brucelacruz.com) when the customer places an order and Bruce la Cruz delivers the goods or services.

 

§ 3 Order cancellation

§ 3.1 The cancellation right does not apply to commercial customers or customers abroad (according to German law "Widerrufsrecht").

The customer may cancel the order within two weeks after receipt of goods without stating a reason. The cancelation shall be done in writing (e.g. by e-mail or letter) to our Distribution Office:

 

Bruce la Cruz
Sales Office
Gebsattel Str. 28
81541 Munich
Germany
E-Mail: contact@brucelacruz.com

 

§ 3.2 Returns policy (applying German law): If the customer cancels the order, he has to return the goods received and he shall be refunded the purchase price that was paid, but not the shipping cost that may have been paid.

§ 3.2 The customer shall pay the regular cost of the return shipment. We will give proper instructions on how to return goods to Bruce la Cruz. (If you ship to a German Adress, we will take care of the Shipping in case a Shirt for example does not fit and you want a different size. For that case, you will provide an extra return Ticket with your order).

§ 3.3 Orders for the following goods cannot be cancelled:

- Goods prepared according to customer specifications (e.g. individual Sizes).

- Goods that at the time of ordering was not offered on our website and that has been ordered solely by request of  the customer.

- Goods which by its nature are not suitable for return.

 

 § 5 Terms of Delivery

§ 5.1 Bruce la Cruz delivers products available on stock immediately within 2-3 working days after payment receipt to the address named by the customer.

Orders are primarily shipped with UPS . Bruce la Cruz will send a personal notification by e-mail the day we ship your order.

The e-mail contains a tracking code in order to track the current status of your shipping.

 

§ 6 Prices and Payment Method

§ 6.1 The prices for products and shipping are displayed in the price booklets and on the brucelacruz.com website for the respective products.

§ 6.2 All prices include German VAT amounting to 19%.

§ 6.3 Bruce la Cruz offers the following payment methods: Prepayment bank transfer (Vorkasse) or PayPal.

 

§ 7 Shipping Costs

§ 7.1 Shipping will be charged with 7 Euro (Germany). Deliveries abroad will be charged with 18,00 Euro (inside the European Union, exept Germany), 28,00 Euro (Switzerland and Norway) and 65,00 Euro (World).

 

§ 8 Protection of Personal Data

§ 8.1 The personal information necessary for transaction settlement shall be stored and, if applicable, only forwarded to third parties as part of ordinary order processing. Cookies are only stored on your personal computer for processing the purchase transaction. Your personal data will be encrypted using SSL.

 

§ 9 Final Note

§ 9.1 In case one of the notes is not correct, the contract stays valid and the german business law steps in place.
§ 9.2 We run under the German Law.