Delivery & Return

 

Delivery

 

Wir ship with UPS from Munich/Germany.

You will receive a tracking number to follow your shipment.

 

GermanyEU (exept Germany) 
Switzerland, NorwayWorld
UPS Standard
7€
UPS Standard EU
18€
UPS Standard International
28€
UPS Standard International
65€

 

We ship for free on orders of €500 and above.

 

Shipping and handling costs are not included in the prices quoted on the Online Store. When placing an order in the Online Store, the customer is provided with a tool to determine whether shipping and handling costs apply to the order as well as the exact amount.


Customers in none-EU countries

Shipping to Switzerland and non-EU Countrys don´t have to pay German Tax. Because of technical Issus the correct price won´t be visible before step 4 in the checkout progress. All orders from these countrys will be reduced by 19% of the price shown in the online shop. Your bill will show the actual price, too. Please note that custom taxes, duties and handling fees for each individual country will be applied and invoiced separately through UPS. For details regarding arising taxes and duties for your country, please contact us at sales@brucelacruz.com.

 


 

Returns

 

Returns must be made within 14 days of arrival. Please contact us at sales@brucelacruz.com before shipping.

 

1.1. If your order ships within German, exchanges are free of shipping costs. Therefore we attach a return ticket to your order.

 

1.1. For general returns, shipping costs must be paid.

 

Please send any Return or Exchange with the Original Package well protected to our Sales Office in Munich:

 

Bruce la Cruz
Sales Office
Gebsattel Str. 28 
81541 München

 

As soon we arrive the package, we exchange the item to your wish, or transfer the money back on your bank account.

more about your right to Return in our here.